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Notes on shared business phone numbers, Twilio, and running a team without per-seat pricing.

The assign dropdown on a conversation, showing "Assign to me" and teammate options

August 11, 2026 3 min read

Comparing shared inbox tools for small teams

A buyer's guide to shared business phone tools for small teams: pricing models, and the one feature difference that decides most switches.

The Twilio Connection settings screen, showing the connected account and A2P 10DLC registration status

August 11, 2026 2 min read

Bring your own Twilio: why Ringpost isn't a reseller

Most shared-inbox tools resell phone numbers and mark up usage. Ringpost connects to your own Twilio account instead, here's why that trade-off is worth it.